Shipping Policy

At TechLocker, we aim to get your order to you as quickly and safely as possible. Below you'll find information about order processing, delivery, tracking and what to do if there is a problem with your shipment.

Order Processing

Orders are typically processed within 1–3 business days.

Processing times may be slightly longer during busy periods, weekends, public holidays or promotional events.

Once your order has been dispatched, you'll receive a shipping confirmation email with tracking information where available.

Estimated Delivery Times

Our estimated delivery time for UK orders is typically:

5–12 business days after dispatch

Some products may arrive sooner, while certain items may take longer depending on availability, fulfilment location and courier delays.

Delivery estimates are provided as guidance and cannot always be guaranteed.

If we become aware of a significant delay affecting your order, we'll do our best to keep you informed.

Tracking Your Order

Once tracking information becomes available, it will be sent to the email address used when placing your order.

Please allow some time after receiving your dispatch confirmation for the courier's tracking system to update.

If your tracking hasn't updated for several days, please contact us and we'll be happy to investigate.

Multiple-Item Orders

If you purchase multiple products, your order may occasionally be dispatched in separate packages.

This means your products may:

• Arrive on different days

• Be delivered by different couriers

• Have separate tracking numbers

If only part of your order arrives, don't worry — the remaining items may still be on their way.

Shipping Costs

Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.

From time to time, TechLocker may offer free or discounted delivery as part of a promotion.

Delivery Address

Please make sure your delivery address is complete and accurate before placing your order.

If you notice an error after ordering, contact us as soon as possible.

We'll do our best to update the address before the order is processed, but once an order has been dispatched, we may not be able to change its delivery address.

Delayed Orders

Occasionally, deliveries may experience delays outside of our control due to courier networks, severe weather, public holidays, customs processing or other unexpected circumstances.

If your order has not arrived within the expected delivery timeframe, please contact us with your order number so we can investigate.

Lost Packages

If tracking indicates that your package may have been lost in transit, please contact us.

We will investigate the shipment with the relevant delivery or fulfilment partner and work with you to find an appropriate resolution.

Packages Marked as Delivered

If your tracking shows that your order has been delivered but you cannot locate it, please first:

• Check around your property and any designated safe places

• Check with other members of your household

• Check with neighbours where appropriate

• Review any delivery information provided by the courier

If you still cannot locate your package, please contact us and we'll help investigate the delivery.

International Shipping

Available shipping destinations will be displayed during checkout.

International delivery times may vary depending on the destination, courier and local customs procedures.

Where applicable, customers may also be responsible for import duties, taxes or customs charges imposed by their country. Any such charges are outside TechLocker's control unless otherwise stated during checkout.

Questions About Your Delivery?

If you have any questions or concerns about your shipment, please contact us through the TechLocker Contact Us page.

When contacting us about an existing order, please include your order number and the email address used to place the order so we can assist you as quickly as possible.

TechLocker

Gaming. Tech. Everyday Essentials.